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			Satisfaction Guaranteed! Returns & Exchanges Your satisfaction is our top priority. If you are not completely satisfied with your product(s), returning is simple and easy. Send the unused portion with your name address and order number (if available) to the following address: Naturale Science Inc. P.O. BOX 14539 75 Balyly Street, Ajax, ON, Canada L1S 7K7 Upon receiving the product we will issue you refund to your credit card for the price of any item that you return. Shipping cost are not refundable. Shipping & Delivery We process most orders within 48 hours. We ship all in-stock merchandise via FedEx, UPS, Purolator and  Canada Post. Please allow 7-10 days for standard delivery and 3 to 5 days for express delivery. FREE SHIPPING in United States (within the 48 contiguous states) and Canada for order over $100.00 and FREE EXPRESS shipping for order over $200.00. There is a flat rate shipping charge of $4.99 for standard shipment with order less than $100.00 and $9.99 for express shipment with order less than $200.00. If an item is out of stock, we will inform you of the expected delay. There is no extra charge for back ordered shipments. We do not ship to PO BOX. International Orders Agelessshop.com ships worldwide and charged in USD. There flat rate for international shipment is $14.99 for order less than $200.00 and  $9.99 for order over $200.00. International shipping charges do NOT include country specific custom taxes, duties, and/or broker fees associated with the delivery of your package. These fees must be paid by the customer directly to the delivery carrier at the time of delivery. Security Guaranteed Payments processing at Agelessshop.com are through Paypal, one of the most secure and reliable internet payment processing merchant. Paypal secure order guarantee protects you against unauthorized charges to your account. Visit the PayPal security center for more detailed information. All the major credit cards are accepted and it is not required to have an account with PayPal to process a payment. We do not store any of your financial information into our database. Our ordering system is secured to maintain the highest level of confidence in the security of your personal information. Our payment partner provides you with the assurance that the data exchanged with the site is secured and encrypted when your browser establishes a secure (SSL) connection with the site. Furthermore, it provides you with the security that www.agelessshop.com is an authentic site and website address have been confirmed for your safety. Privacy Policy Your privacy is important to us. Our privacy policy is here.